Privacy Policy

Welcome to Microfoods Privacy Policy (last updated on 19Sep20)

This Privacy Policy explains how we will use your personal data through the course of providing our services and products to you and it informs you about your privacy rights and how the law protects you. 

Your privacy is very important to us and we take responsibility for the personal data that we collect and hold about you. We'll protect your personal data and only use it for the purpose that we collected it for. We are committed to protecting your personal data and we will always treat your personal data in an appropriate manner and in accordance with relevant data protection laws.

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

it is important that the personal data we hold about you is accurate and current. Please keep us informed if you personal data changes.

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address, telephone number and email address. Your personal information will be used for the specific reasons stated above only.

Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate our delivery/pick up services

  2. To provide our Users with ongoing customer assistance if needed

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.
     

How do we store, use, share and disclose our site visitors' personal information?

Microfoods is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 
All direct payment gateways offered by Wix.com and used by Microfoods adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard and American Express. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Our website may include links to third-party websites, plug-ins and other applications. Remember that when you leave our website, or are redirected to a third-parties website, we are not responsible for the privacy practices of these third-party websites or for how they collect, use or share your personal data. We encourage you to read the privacy policies of any third-party websites you visit. 
 

How do we communicate with our site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about Microfoods, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone and text messages.
 

How do we use cookies and other tracking tools?

Our website tracks personal information through the use of cookies. We use cookies and similar technologies to enable services and functionality on our site and to understand your interaction with our service. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
 

How to withdraw your consent?

You have a number of rights in relation to your personal data. 

If you don’t want us to process your data anymore, please contact us at microfoods@yahoo.com 
 

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 
 

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you or if you have any questions regarding our use of your personal data , please contact us using the details below:

By emailing: microfoods@yahoo.com.

By Telephone: 07958 483 303